Hi All,
I am working on uccx outbound ivr dialer to one of my customer. They are currently using UCCX 8.5. The requirement as follows:
- 120 calls max per week
- Once the live person connects transfer to IVR and play message. Give option to the user to transfer to live agent.
- If the answering machine starts, leave a recorded message to the user. Disconnect the call if fax tone is detected
Is anyone has example script that I can use on this IVR?
