Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

UCCX Outbound Question

Hi All,

I am trying to implement and test outbound option in UCCX. Have few queries regarding that.

we make only CUCM initiated calls to UCCX and dont have a PSTN connection.

1. How to configure UCCX outbound in this case.

2. How to use Phone in same CUCM as customer and Agent.

if possible kindly guide me how to implement it.

With Regards,

Raja Raman

132
Views
0
Helpful
0
Replies