We have a problem with a script when we do a place call step to old PBXs that normally doesnt give us ring back the call goes to unsuccesful state, and if we call from an ip phone we dont heard the ring back but in 13-15 seconds the call is established, is there any parameter i can change to make the UCCX wait longer time before put the call in unsuccessful state?
Can it be because the call doesnt have a ringback tone?
I can ony see a timeout parameter but this is for a call that is placed, and its not answered, this put the call on Call Status=2 (No answer)
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