Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

UCCX Resource table, active column

Hi,

When I i.e. remove the IPCC extension from a user, it will become an inactive agent in UCCX Admin, all good..

But when I query the Resource table, the user is still active..how long would it take/should it take for this record to be updated to false for the active column? I have been waiting for 30 min and it hasn't changed yet :-(

cheers

Sascha

Everyone's tags (2)
1 REPLY

UCCX Resource table, active column

So when I delete the agent from the uccx admin rmcm resource inactive page, the agent becomes inactive in the resource table, but (imho) the agent should be marked as inactive in the resource table when the agent is inactive in uccx...

452
Views
0
Helpful
1
Replies
CreatePlease to create content