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UCCX Scheduled Reports Issue

We are having any issue with Scheduled reports.  We have added the folder C:\Program Files\Cisco CRS Historical Reports\reports to resolve a bug but now the user is getting the attached error.  Any suggestions?

Thanks,

Joe

1 REPLY
Super Bronze

Re: UCCX Scheduled Reports Issue

Hi Joe

The HRC scheduler runs on the client PC, so if I recall correctly it has to be left on and logged in in order for the schedule to run. If it's off, then you might get this error to notify you that the reports haven't run at the off-peak/evening time that you specified, so there may be some CPU impact.

Is the PC left on at the scheduled time?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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