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UCCX Script: Capture Original Called Number

Hi Folks, 

 

I am not a expert in UCCX Environment, but I have to perform a basic script to capture original Called Number. 

 

1) I have two Cisco 3825 Gateways connected over the PSTN with ISDN Signalling;

2) I am receiving the last four digits from my local provider (XXXX) and send that via voip dial peer to UCCX 10.1 to trigger 71011000. I am using the num-exp .... 71011000 to matching this dial peer.

 

My problem:

I need to play an annoucement that this prefix will change to another, but I have to delivery the call to CUCM extension number after that. I have the prompts yet, but how can I capture the original Called Number, since I have translated it using the num-exp commando on Cisco 3825 Gateway ?

Regards, 

Luiz

1 ACCEPTED SOLUTION

Accepted Solutions

I would create a separate

I would create a separate dial-peer with the correct called number on the gateway, and add a trigger for that extension number in UCCX.  Even if you have to translate it from 4 digits to an 8 digit number, you still have a unique called number coming into UCCX that you can use in your script.

1 REPLY

I would create a separate

I would create a separate dial-peer with the correct called number on the gateway, and add a trigger for that extension number in UCCX.  Even if you have to translate it from 4 digits to an 8 digit number, you still have a unique called number coming into UCCX that you can use in your script.

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