Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

UCCX Script Replacement with Queued Calls

UCCX script question:

 

If there are calls queued, and the script is replaced with an edited script, will the original script maintain the queued calls, or what happens with them?

3 REPLIES
Hall of Fame Super Silver

Existing calls are still

Existing calls are still following the script they arrived to, all new calls will follow the updated script.

Community Member

Thank you, kindly.

Thank you, kindly.

Hall of Fame Super Silver

My pleasure, please rate all

My pleasure, please rate all useful posts.

Chris

 

59
Views
5
Helpful
3
Replies
CreatePlease to create content