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New Member

UCCX scripting to invoke Web Serivces?


     I am working on UCCX 7.0(1). My task is to write a UCCX script that would invoke a call to web services. Below is the details of what Iam trying to achieve-

1) Send a request as "". This involves appending an XML doc that would be the input parameter to the web services adapter. I use the Create URL Document step from the script pallette but have no idea how to send the XML document that would act as a parameter to the adapter in the above link..

Has anybody tried this before?



Re: UCCX scripting to invoke Web Serivces?

This is a complex topic, as Web Services are relatively new and support/standards are scarce.

See my tutorial for how to get web services working with Java.  That should be a good start.  The hardest part will be parsing the data.

Anthony Holloway

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New Member

Re: UCCX scripting to invoke Web Serivces?


My thask is similar to original poster's task. I'm trying to follow your guide. Problem is, when I try to create application and select my script (that uses custom java class), I get message - Error occurred while loading script. Check log for more details. Which logfile do I check? Is it CRS engine log? I looked thet up and it contained nothing more that keepalive reports. Actually I went through all of them and found no error messages. I suspect that I should turn up tracing, but I don't like the idea of turning on trace for all subsystems. Maybe you could tell me which subsystem I should investigate further?

Thank you!