Hi all, I have a macro that performs a screen pop on an answered event, and it works fine. The customer says she wants to start the pop process while ringing. It wasn't until then that I noticed that my variables are only populating on answer. It has been some time since I did a ringing event task, but a swear that variables and other Enterprise data wouold populate on ringing. None of the other Enterprise data (ANI, DNIS, CSQ, etc) is populating until answer either.
Is there something missed, or is this the way it is on rls 7?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...