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UCCX training and development

I'm interested in further development of my skillset on this platform, more specifically in the areas of "database dipping" and IVR.  Can someone recommend some documentation that where I can learn more about implementing each of these?

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Re: UCCX training and development

The only training options out there are the UCCXD and UCCXA classes through Cisco Learning Providers. Your only other resource would be the product documentation or "stare-and-compare" from others work.

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