I'm interested in further development of my skillset on this platform, more specifically in the areas of "database dipping" and IVR. Can someone recommend some documentation that where I can learn more about implementing each of these?
The only training options out there are the UCCXD and UCCXA classes through Cisco Learning Providers. Your only other resource would be the product documentation or "stare-and-compare" from others work.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...