I are using a wildcard trigger so that instead of having 30 triggers to one application, I can just leverage that one trigger. That part is working great, however the issue is that when looking at reports we are only seeing the Wildcard Trigger and not the full extension. Specifically we are looking at the Abandoned Call Detail Activity Report. We want to pull out calls for each trigger as each trigger represents a different location. Is there a way to expose the "Original Called Number" field to get this data? That way the called number will be the range it hit, with the Original Called Number field being the specific location. I'm hoping there is a way to get this data, outside of developing a custom report. Any help would be appreciated - Thanks!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...