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New Member

UCCX upgrade from from Release 7.0 to 8.5

Planning to upgrade from Release 7.0 (1) SR04ES02_Build023 to Release 8.5.11003-32 (SU3). Does anyone have a simple step-by-step guide, powerpoint they can share? I understand first I have to apply a SR5?

Any assistance would be greatly appreciated -

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Re: UCCX upgrade from from Release 7.0 to 8.5

Have you read the install/upgrade guide? It should cover everything you need.

Chris

Sent from Cisco Technical Support iPhone App

New Member

UCCX upgrade from from Release 7.0 to 8.5

Great, can you the link to the install/upgrade guide?

New Member

UCCX upgrade from from Release 7.0 to 8.5

Hi Lewton,

You need to bring your current system to UCCX 7.0(1)_SR5 and than perform the upgrade to 8.5 version.

Unified CCX 8.5(1) offers a direct solution for Cisco Unified CCX 7.0(1) SR5 or

7.0(2) to upgrade to Unified CCX 8.5(1).

Hope this helps.

Anand

Pls rate helpful posts !!

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