UCCX Upgrade to SU4

[Mohammed Shafeeq Chemban]

i am upgrading UCCX 8.5 to SU4. how much time it will take to install Service Update 4. also whether the Service Update installing will affect the current working of UCCX version.

[david.macias]

When I did this in my lab it took less than an hour.  The thing that took the longest was the transfer of the SU into the UCCX server.

david

[Chris Deren]

An installation of SU on appliance based system such as CCX, CUCM, etc is basically installation of the entire system as you will notice the DVD/ISO is full install. Time varies based on hardware you are running this on and typically will be around 1-2 hours.

HTH,

Chris

[Mohammed Shafeeq Chemban]

thanks davis & chris.

how much time it will take to switch between the versions in UCCX. also whether installing SU will affect the current working version of UCCX

Please advice

[Chris Deren]

The switch was included in the estimates. SU will require upgrade of CAD.

HTH, please rate all useful posts.

Chris

[Anthony Holloway]

FYI 8.5(1)SU4ES02 doubles the memory available to UCCX.

UCCX has, for as long as I can recall, had 256MB available to it to process your scripts.  This increase takes it to 512MB.

You can read more here:

https://tools.cisco.com/bugsearch/bug/CSCuf79940

Anthony Holloway

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