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UCCX Upgrade to SU4

i am upgrading UCCX 8.5 to SU4. how much time it will take to install Service Update 4. also whether the Service Update installing will affect the current working of UCCX version.

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UCCX Upgrade to SU4

When I did this in my lab it took less than an hour.  The thing that took the longest was the transfer of the SU into the UCCX server.

david

Hall of Fame Super Silver

UCCX Upgrade to SU4

An installation of SU on appliance based system such as CCX, CUCM, etc is basically installation of the entire system as you will notice the DVD/ISO is full install. Time varies based on hardware you are running this on and typically will be around 1-2 hours.

HTH,

Chris

UCCX Upgrade to SU4

thanks davis & chris.

how much time it will take to switch between the versions in UCCX. also whether installing SU will affect the current working version of UCCX

Please advice

Hall of Fame Super Silver

UCCX Upgrade to SU4

The switch was included in the estimates. SU will require upgrade of CAD.

HTH, please rate all useful posts.

Chris

UCCX Upgrade to SU4

FYI 8.5(1)SU4ES02 doubles the memory available to UCCX.

UCCX has, for as long as I can recall, had 256MB available to it to process your scripts.  This increase takes it to 512MB.

You can read more here:

https://tools.cisco.com/bugsearch/bug/CSCuf79940

Anthony Holloway

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Anthony Holloway Please use the star ratings to help drive great content to the top of searches.
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