Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCCX version 7.0 - IM question

Hi

Can the chat/instant messaging feature be disabled in CAD?

2 REPLIES
Green

Re: UCCX version 7.0 - IM question

You can customize the appearance in Cisco Desktop Admin for your workflow and remove the chat button.

Regards,

Geoff

New Member

Re: UCCX version 7.0 - IM question

Thanks Geoff,

I'll try this next week.

Are you refering to the 'Preference' settings in CDA?

249
Views
0
Helpful
2
Replies