Aaron is correct as always. I only want to add a strong word of caution here. There is at least one report of an improper query corrupting db_cra. If you use the uccxhruser note that it does have limited write permissions (e.g. create stored procedures/methods). TAC will not support you if they become aware of the non-supported database access. At a minimum I would suggest leaning on the the wallboard vendor to certify support for CCX. If this is an HA-cluster don't forget that there is a required SOAP API to determine which node has mastership as well. It would be wreckless to just throw this into production without having some type of support model setup.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...