04-16-2012 09:50 AM - edited 03-14-2019 09:42 AM
Hello,
I have a UCCx 5 server whre I need to make some changes.
However, when I logon to appadmin I'm told the Backup is still running and so I'm blocked.
The system still thinks its running the Backup from 23/3/12.
How can I release the Backup or release the system.
I'm hoping that there is a log file of some kind that simply locks access and can easily be removed/rewritten and the Node restarted.
Have any of you guys seen this issue and can point me in the right direction?
Many thanks
Chris
Solved! Go to Solution.
04-16-2012 10:28 AM
Hi ,
Please delete the folder C:\STI (to be at the safer side keep a copy of this STI folder in some network location) and restart the Node Manager and check, it should work.
Hope it helps.
Anand
Pls rate helpful posts !!
04-16-2012 10:28 AM
Hi ,
Please delete the folder C:\STI (to be at the safer side keep a copy of this STI folder in some network location) and restart the Node Manager and check, it should work.
Hope it helps.
Anand
Pls rate helpful posts !!
04-17-2012 02:51 AM
Hi,
Thanks, all sorted.
My customer thanks you as much as I do, saved a lot of time and trouble.
Much appreciated.
Regards
Chris
04-17-2012 02:54 AM
Hi Chris,
Glad to know that it saved your time, happy to see others being happy.
Thanks,
Anand
04-16-2012 12:14 PM
04-17-2012 02:53 AM
Thanks,
In this instance, I'm just trying to update the skills and teams, rather than update the CRS itself.
I appreciate the reply.
Regards
Chris
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