Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

UCCX7.01 and Nice Recording on Demand (by client)

Hello,

We're thinking of integrating our UCCX deployment with NICE for recording calls, but with user authorization so we have a voice menu where :

User selects 1 -> allows recording

User selects 2 -> dont allow recording

Is there anyway to signal Nice server when record or when to not record based on client decision (via script)?

Thanks in advance for your comments,

Regards,

Met.

1 REPLY
Silver

Re: UCCX7.01 and Nice Recording on Demand (by client)

Ask Nice regarding Application invoked

272
Views
0
Helpful
1
Replies