01-30-2010 12:49 AM - edited 03-14-2019 05:11 AM
Hi,
When the agent does no answer, his state changes to "Not Ready".
I know that I can disableb this feature, but I would like to increase this timeout.
How change this tim of no answer ?
Best regards,
Romuald.
Solved! Go to Solution.
01-30-2010 09:59 AM
This has been answered on the forum before. Please search before opening new threads.
https://supportforums.cisco.com/message/3008271#3008271
View solution in original post
01-31-2010 06:07 AM
Thank you for your reply.
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