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Community Member

UCCX8.5 with CUIC8.5 Reporting

Hi,

Does anyone try to use CUIC8.5 to make custom reports for UCCX8.5?

I see in the UCCX roadmap that it will be supported in UCCX 8.6.

But I see in the CUIC data source configuration also support informix DB.

So I'm not sure if there is any problem if I use UCCX8.5 with CUIC8.5.

Regards,

Tinnakorn

6 REPLIES

UCCX8.5 with CUIC8.5 Reporting

Tinnakorn,

AFAIK about the UCCX support with CUIC, it wont be introduced before UCCX 9.0. Could you please share the roadmap details that you have ?

GP.

Community Member

UCCX8.5 with CUIC8.5 Reporting

I've this information from cisco live 2010 presentation(BRTCCT-2013)

UCCX8.5 with CUIC8.5 Reporting

Well, as of latest the confirmed information from BU is, We will have CUIC on UCCX as part of the UCCX 9.0 release (June/July 2012) no earlier UCCX versions if any.

Community Member

Re: UCCX8.5 with CUIC8.5 Reporting

It looks like it's in 9.0(1)!  Time to give it a try!

Community Member

UCCX8.5 with CUIC8.5 Reporting

I unterstand that it is not officially support in UCCX8.5.

Just want to know can it be done technically.

UCCX8.5 with CUIC8.5 Reporting

Technically it appears possible, because CUIC just needs data source & it is able to recognize informix db as data source. It should work.

Hope it helps ? Please rate if it does.

GP.

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