Looking at an outbound campaign on UCCX and can see that as well as setting a start and finish time for the campaign you can also specify a dialtime for each contact.
I can't see anywhere though where the behaviour of this is documented. Is it the exact time to the minute that the contact is called? What occurs if there are no free agents available at this time? Will it defer the call and if so for how long past the stated time? or will it simply miss the call time and then never call the contact?
Are you familiar with the REST API for this? You should be able to get the appropriate "configurations" and even status for what you are looking for with it if you can..leaving you with a link to get the documentation on it...let me know if it helps..
When you add a new campaign, the "Callback Time Limit" setting allows you to adjust how long the system will try an outbound call past the scheduled time. Essentially, the system will try the outbound call from the scheduled time to however many minutes this setting is configured for.
Callback Time Limit
The duration before and after the scheduled callback time during which the Outbound subsystem attempts to place a callback. For example, if a callback was scheduled for 9:30 am and if the Callback Time Limit is set to 15 minutes, then the Outbound subsystem calls the customer anytime between 9:15 am to 9:45 am.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...