Was this for a UCCE/UCCX question? Anyway, I dont think that you can just do the search by hours in a day, but what you can do this export the information to excel then remove the data that you do not want.
This is for UCCX, sorry about that. I'm not familiar with running the report. I have no problem dumping the results into excel and manually removing the data. The question is where and how I'd run it. I always run all of the canned reports directly through CDR.
Most people use the Historical reporting feature of UCCX. Make sure that you have permissions for you login. Then go to the Tools --> Pluggins and install the Historical reporting client to your PC. there are alot of reports in there.
I use that there's a problem with exporting the data within historical though. When I choose to save the results as any file type to disk. I get an error from Crystal reports promting there is not enough memory. I can't save the results.
hmmm, I would suggest trying it from a different computer. its been awhile since I have used Historicle Reports. we actually used CUIC now. was there an option before you export to Crystal reports to choose a different export?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...