We did not delete the script "Agent_Queue". All we did was remove an entry that references the name of the supervisor from the script. We saved the script after removing the supervisor. Maybe we need to re-activate the script to reflect the changes? Thanks.
When you make a change in the script the old version of the script is still saved in the system as a backup. You need to use the script explorer tool from the file menu in Script Editor to delete all versions of the script that reference this supervisor, even the versions that are not active. You can verify which scripts and versions of scripts are referencing that supervisor by using the Script Reference tool in config manager under misc tools.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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