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Unable to find Prefix Rule In CCMP portal

Nguyen KeThuc
Level 1
Level 1

Hi all,

 

I am using Cisco CCMP portal version 10. I follow User Guide for Cisco Unified Contact Center Management Portal version 10 for add prefix rule to move remote resources to a specific folder based on a naming convention. But I can not find this item in the portal. Please look my attached Screen Capture.

 

Any one show me why the prefix rule is?

 

 

Thanks

Thuc

2 Replies 2

paulegan1
Level 1
Level 1

double post

paulegan1
Level 1
Level 1

10 months too late but.....

 

Click on the word 'root' in the left panel - this opens a list in the middle info panel - click on 'Folder', then select your tenant and it'll open the details in the display panel on the right.

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