The Place Call step results in a Contact ( variable that you have created ). In the Play prompt Step, you need to specify this contact instead of triggering contact. -> the prompt will be played to the external party
question : how do you set up this conference ?
I can't join the new contact and the triggering contact in a conference ?
I've made my own workaround : I dial the script, the script dials out + hangs up on me.. once connected, the script redirects the new contact to the original calling number, which is my number --> all cost go to the company
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...