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Unable to See Certain Skill Group in CTIOS Team Real-Time Status

Greetings,

Some Supervisor are unable to see certain skill groups in CTIOS (6.0) Team Real-Time Status. This is intermittent, every 2 weeks or so. Logging out and the logging back in fixes the problem. I'n running UCCE 7.2(6) do I need to upgrade CTIOS from 6.0 to 7.2 to prevent this from happening?

Thanks

1 REPLY
Green

Re: Unable to See Certain Skill Group in CTIOS Team Real-Time St

You should definitely have your CTIOS on the same version as your core ICM.

Regards,

Geoff

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