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New Member

Unrecognized error

I received this error when trying to get in unity through IExplo.. any help would be great

Unrecognized error

hr=0x8000FFFF (Catastrophic failure\x0D\x0A)

From: global.asa -- Initialize()

Please see your Cisco Unity system administrator for more details.

2 REPLIES
Cisco Employee

Re: Unrecognized error

Try reseting the AvDSAD & AvGlobalCatalog services. This should clear up the issue.

New Member

Re: Unrecognized error

That worked great - thankyou, but one more thing after doing that I was able to add only one user when I had CiscoUnity search our ActiveDir. Now it doesnt seem to find any users on the exch server old or new. Is there another service I may need to restart.

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