We are looking forward to upgrade existing Unified Contact centre infrastructure based on a virtualized environment
We are required to migrate systems running on MCS hardware without downtime to the Virtual environment and upgrade it to the latest stable release of v10 and integrate
Guide on this guys!! what are the challenges i am going to face,since i am new to Contact center what are the things i need to take considerd,,as i know that PCD dont have the option to upgrade? so can i go with direct upgrade?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.