I am planning to upgrade Cisco UCCX 8.0(2) SU3 (Build: 18.104.22.16804-12) to 9.0.2. I have went through few documents and found that I can do a direct upgrade from 8.0(2) SU4 to 9.0(2). So I need to first do a service upgrade from UCCX 8.0(2) SU3 to UCCX 8.0(2) SU4 and then upgrade it to 9.0(2) SU1.My server model is MCS-7845H2.
It will helpful if you can provide suggesion or advice for this upgrade. Which things I need to take care for this upgrade. Any iVR script mismatch between these version of UCCX.Please also help to provide important link for documents and downloading COP file, installation file.
Let me know if you need any additional information. Thanks in advance.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.