Is there any requirement to carry over the historical reporting data or do you have the luxury of building this from scratch? If the latter and the config isn't too large (I assume not if there are only 2 scripts) I would definitely recommend building this as a new system. You may even luck out and the scripts may work in version 8. Of course, once your 8 system is online you'll need to verify them using the v8 script editor.
The only supported upgrade options are from UCCX 5.0(2)SR2 or UCCX 7.0(1)SR5 to 8. If you're already on CRS4 now, migrating to 5 and then to 8 is probably the "easiest" option. As mentioned if you've only got two applications and nothing complicated in terms of agents and skills- it's probably easier to just do a fresh 8.x install.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...