I have a running enviroment that consists of a ccm 4.1(3) cluster and an IPCC 4.0(5) cluster in a 4 server HA model deployment. I'm going to upgrade to UCM 6 so i need to upgrade the IPCC as well to UCCX 5.
how can this be done without any loss in configuration on the IPCC? as i have read that there is no direct upgrade path from IPCC 4.0 to UCCX 5.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...