In the process of upgrading UCCX 5.X to get up to 9.X but needed to make the jump steps. I have the system up to 7.0(1) SR5 and now need to go to 7.0(2) in order to get to the 7.0(2) ES03.
Questions is... the 7.0(2) is an ISO file, not and EXE. I do not have access to the offsite data center hosting UCCX to put in a disc so what is the prefered method of running the upgrade? Can the files in the ISO be extracted to the hard drive and run from there? Should I mount the ISO to a drive letter? Any other method?
Please let me know how you may have done this in the past...
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...