I've got a customer that is going to Call Manager 6.0, but in order to do so I need to upgrade the Call Center to min version of 5.0.1SR1 or above. I understand that 6.0 IPCC is out, but do not want to move to it until some of the bugs get worked out. I've heard that 6.0 CM and 5.0.1SR2 is stable. When looking at the Installation guide for 5.0, I only see upgrading from 4.5 to 5.0. Has anyone upgraded 4.0.X to 5.0? If so, how did you accomplish the task? I have a couple of ideas, but looking for some answers from people who have already been through it successfully. I'm most concerned about the existing scripts and setup.
I couldn't see an update path to UCCX 5.0 from UCCX 4.0; the implication being that a complete system rebuild is required.
However, UCCX 6.0 is now out, but this currently only supports CUCM 4.3. I think it is an attempt at unifying the underlying OS to Windows 2003 Server, but is does seem odd that UCCX 6.0 does not support CUCM 5.0 and 6.0. However, UCCX 6.0 is the only platform to officially support Vista for CAD, CSD, HR and the CRS Editor.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...