Upgrade to 10.5 fails - Not enough diskspace in Common Partition - db_hist using most of the space
Tried upgrading our UCCX 9.0(2) SU1 HA deployment to 10.5(1) last night and it failed with the following message -
There is not enough disk space in the common partition to perform the upgrade. Please use either the Platform Command Line Interface or the Real-Time Monitoring Tool (RTMT) to free space on the common partition.
RTMT reported the Common diskspace used as 94%. Using RTMT we set the LogPartitionHighWaterMarkExceeded to 55% and waited for diskspace to free up. No such luck.
A little more investigation and it turns out there is a database called db_hist_dbs in the Common partition that is 33GB in size. This is the command and returned output we used to find this out -
show diskusage common
Using this command - show uccx dbserver disk - we can see that the db_hist database file is actually 80% free! Output from the command here -
SNO. DATABASE NAME TOTAL SIZE (MB) USED SIZE (MB) FREE SIZE (MB) PERCENT FREE
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