We deployed CVP Reporting Server 4.1 to retrieve data from 2 CVP Call Servers and 2 CVP VXML Servers.
We successfully configured an ODBC and we tried to use the Sample Reports provided with CVP Installation Media.
There are 4 reports, the only one that worked perfectly is the CVPCallSummaryReport. The issue with CVPSessionElementReport and CVPApplicationSummaryReport, is that after configuring the data source and the matching tables, and when we try to refresh the report data, a popup window instructs us to select the call start date, but there is no drop down list and the field is grayed out.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...