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Using CVP VXML Elements with Confirmation

Hi,

We developed a VXML application that records a message for a  caller.

We used the Record_With_Confirm element so that the  caller listens to the recorded message before confirming.

We are  not using ASR, and we need the confirmation of the caller using the  DTMFs.

How this element works? Should the caller press 1 to  confirm (instead of Yes) and 2 to reset (instead of No)?

Can  someone help us to understand how using the confirmation?

Thanks  in advance.

1 REPLY
Green

Re: Using CVP VXML Elements with Confirmation

yes - that's the standard 1 for yes, 2 for no.

Try a simple element with built in confirmation - like get digits - and work through all the different audio options. there are a few different audio items you can add.

Regards,

Geoff

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