08-19-2013 02:19 AM - edited 03-14-2019 12:16 PM
Hi everyone,
I want to generate logs in the cvp (7.0) server using the dumplog command,
can anyone advice me which process name to use, and the procedure.
Severin
08-19-2013 02:33 AM
Hello Severine,
Usually for CVP CallServer the logs will be located in the location "C:\Cisco\CVP\logs\". They are in clear text format.
Dumplog is used in for ICM process. The dumplog utility converts binary log files written by Cisco ICM processes into readable format.
Regards,
Senthil
08-19-2013 02:48 AM
hi Senthilkumar
thanks for your clarification,
what i really need is to use that command for the ICM Router Trace, but don't know where to run it.
i was tasked to collect logs for VRU PIM for CVP and rtr log for the rogger.
VRU PIM is straightforward using vrutrace, but ICM Router Trace seems more complicated.
your help to achieve that is welcome.
08-19-2013 03:11 AM
Hello Severin,
Here is the document about using the Dumplog Utility in ICM. The below link should help you.
http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00800ac599.shtml
Regards,
Senthil
08-21-2013 08:01 AM
Hi Severin,
For setting the router trace do the below.
On the Router please click on Start -> run -> rtrtrace and then type the customer name and press the Connect Button.
select the components you want to do trace for.
Now use the dumplog utility to collect the logs on router.
Regards
Sandeep
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