I am able to login to EIM from the CAD integrated browser and basic functionality is working. When I select the Options, Messages, Search, or My Report buttons, it launches a new browser but the final url is never inserted and all you see is about:blank. Everything works well if I login from IE directly. Is there a workaround for this? Thanks
Please note that the Agent Help link works fine. I will try to stage EIM 4.3.2 integrated with an earlier version of CAD and see behaviour and vice versa and earlier version of EIM with CAD 8.0. Thanks
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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