01-25-2013 05:39 AM - edited 03-14-2019 11:09 AM
Hello,
I have UCCX 8.02 SU4 HA over WAN. The primary box is working together with the secondary CUCM. The secondary UCCX is in another office with the primary CUCM. I want the script to be able to be accessible from two triggers connected to two DNs, one at each of the sites. Is there a way to configure this so that if one DN is unavailable (Site is down), the call tries the other DN?
Thanks.
Solved! Go to Solution.
01-25-2013 05:50 AM
Hi,
yes, you can use the Call Forward on CTI Failure (or Call Forward No Answer/Busy) setting of the line of the CTI Route Point.
G.
01-25-2013 05:50 AM
Hi,
yes, you can use the Call Forward on CTI Failure (or Call Forward No Answer/Busy) setting of the line of the CTI Route Point.
G.
01-25-2013 05:57 AM
Thanks! Mad I didn't think of that. Too easy!
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