I have a script that polls a SQL database for information to relay back to the caller. However, if the SQL database if down, the script skips right to the default script. I would like for the caller to get forwarded to an agent if this happens rather than going to the default script. Is there an exception step that I can create, or something within the DBRead or DBWrite steps? I don't want the entire script to be dependant on the database being up or down.
I am using a database lookup where I have specified all the parameters regarding the incoming call, if bd lookup is failed I comnnect the x to another goto script where a normal call treatment is done.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...