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voice recognition

I hav a number of customers running ipcc express version 7 and want to start looking at voice recognition for AA or other ideas. Can I get a copy of the ASR software from anywhere to start testing in lab, anyone got examples of where they use it ?

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VIP Super Bronze

Re: voice recognition

You would need to contact the manufacturers of the ASR/TTS products listed on the compatibility matrix. Cisco no longer sells these pieces.

http://cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

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