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Voicemail

We have a Unity 4.2 box that on occasion will hang or vmail won't work until Unity is reset. Any idea where or what to look at to prevent that from happening?

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Anonymous
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Re: Voicemail

Does it hang only when you use the Administrator Web Access? Then, perform the following to resolve the issue:

1) Restart the IIS World Wide Web Publishing Service through the Services Microsoft ManageMMC snap-in.

2) If the inetinfo.exe file does not restart with that method, use kill.exe in the commserver directory in order to kill the process. These files are located in c:\commserver\inetinfo.exe and c:\commserver\kill.exe, respectively.

3) It should automatically restart, but if it does not, start the World Wide Web Publishing Service through the Services MMC snap-in.

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