We send all of are calls to Queue Manager for call treatment. We get to the VRU via a Translation Route node and then we use a Run Ext Script node to run the required Queue Manager script.
The other day while monitoring one of our ICM scripts I notice that out of 108 calls that came in 9 were immediately dropped in/after the Translation Route node, 18 were dropped after the Run Ext Script node (came out through the the failure
branch of the Run External Script node).
8 had an error code of 1 (VRU_ERROR 1) and 10 had an error code of 2 (VRU_ERROR 2).
The Scripting and Media Routing Guide 6 lists some meaning for these codes but I wanted to see if anybody out there knew a little more about the real meaning of these codes.
A few calls failing at the translation router to VRU (3% or < usually) isn't a cause for concern generally. Is there any possibility calls are coming to these scripts from other scripts where the call has already gone through a translation route to VRU node? You should ensure this doesn't happen.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...