There are several vendors that have designed wallboard applications for IPCC Express. If you search the forums you can find a couple of freebies. Our company has developed a very competitive wallboard/supervisor wallboard application along with an application the can deliver information down to the IP Phone (such as Queue information or Agent information). Attached is a brochure on our Call Center Director product suite. If you have any questions you can email me at firstname.lastname@example.org.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...