I try to configure agentdesktop ccx web chat, but I can't researc a sucess. I see this message at the top of my window. In English this means "Subsystems of chat isn't avaliable" or "Subsystems of chat is off". In my UCCX I have:
utils service list:
I can to create a chat manually without UCCX, but I cann't come in agentdesktop without "time-out mistake". My DNS is work without problem. I don't have errors of a certificate when I use domain name insted of IP-address. I can't find mistake despite of I did all how it was in the guides or ciscowiki.
Could you hepl me and give me an advice how I can solve my problem? What informaton must I show for getting an advice?
P.S. When I try to get chat for client according a webform I see this mistake:
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.