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web intergration on UCCX 8 agents

Hi,

How can I implement a web integration from my website to UCCX. I just want a link from my website which open a chat or email session with the first available agent in UCCX.

Thanks for your help.

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VIP Super Bronze

web intergration on UCCX 8 agents

This is not available in the 8.x software. I suggest you speak to your Cisco AM to understand the upcoming 9.0 release.

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