06-25-2012 01:15 AM - edited 03-14-2019 10:06 AM
Hi,
How can I implement a web integration from my website to UCCX. I just want a link from my website which open a chat or email session with the first available agent in UCCX.
Thanks for your help.
06-25-2012 02:38 AM
This is not available in the 8.x software. I suggest you speak to your Cisco AM to understand the upcoming 9.0 release.
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