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WebView 6.0 login error

dror-cohen
Level 1
Level 1

Hi all,

I'm installed ICM 6.0. (all components on one server).

I've create user in User List.

When I try to login into the WebView page using http://Domain/user I've got the following error "Invalid Login name or password. Try again".

In the jaguar log I saw the following lines:

"Only ICM users"

"No Admin Login"

"Debug off"

Need help

4 Replies 4

no this link not help me because I've no problem at the AW installation.

I've finished the installation with no errors.

The problem occured only when I try to login to WebView.

Did you read the Doc i gave you?

[quote]

Note: The above message is displayed over multiple lines due to space limitations.

The other symptom appears following the installation. WebView users cannot login to the WebView server.

Invalid Login name or password.

Try again.

[quote End]

shayonasul
Level 1
Level 1

Just thought would throw this in too...when you try to login, enter your username as 'domain/username'. Also check on your IPCC domain under 'Administrative Tools' > 'Active Directory Users & Computers' to see if the user you created is there or not....if not then I would think your domain isn't correctly setup or AWS isn't part of it.

HTH, Please rate helpful posts.

Sulabh

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