12-04-2007 10:10 PM - edited 03-14-2019 01:36 AM
Hello
I have discovered that the Call Type statistics is getting blanked out every midningt for some reason. I can only find data from the currect date and no historical data before that. this have been working fine before and all other webview statistics works fine. Any idea what's causing this or how it could be corrected?
12-05-2007 11:52 PM
Found the issue. The distributor on AW cmplained about the hds database exceeded 80%. I extended the hds database size and now it works fine again
12-06-2007 11:24 AM
Did you find that this was only happening for Call Type reports, or that it was impacting other data points as well?
12-09-2007 09:33 PM
It was only the CallType reports but i found out that the database of the hds was full so it purged data every night at 00:30. This was affecting the CallType statistics since they uses several tables from the purged ones. Now they work again.
11-15-2010 02:20 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide