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Webview custom report to show dialed numbers

Guys,

I'm trying to appease a group and create a customized report showing all outgoing calls and the dialed numbers. Does ICM even capture that data? If so, what report has that data.

Thanks

Bruce

2 REPLIES
New Member

Re: Webview custom report to show dialed numbers

There is no existing report that has that data. You would need to build a custom report that queries the Termination_Call_Detail table

Re: Webview custom report to show dialed numbers

Hello,

yes, actually, ICM does capture this data in the Termination_Call_Detail table.

Unfortunately there is no Webview template to show the outbound calls, but you can easily build one using Infomaker.

If you don't have infomaker, consider purchasing a license, it's really cheap ( < 200 USD)

G.

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